Implementation of Training in Improving the Performance of Haimart Store Employess in Kabupaten Boalemo

 

Hasni Pasisingi1 Soeharto Puluhulawa2 Sudarsono3* Sitti Husna Noviana Djou4, and Nur Rizky Putri Mahadi5

1.2.3,4,5Bina Mandiri University of Gorontalo Correspondance Email: sudarsono@ubmg.ac.id* Email: hasnipasisingi24@gmail.com

 

Abstract

This study aims to determine the implementation of training in improving employee performance at the Haimart Store, through several indicators, namely: training benefits, training infrastructure, training methods, and training materials as well as knowing the factors that affect employee performance at the Haimart Store with indicators, namely: Internal employee factors and organizational internal environmental factors.

The methods in this study uses descriptive qualitative methods with observation data collection techniques, in-depth interviews, and documentation

The result showed that the implementation of training has benefits for employees or trainees, especially in developing the abilities possessed by the instructors or trainers in this training program, who are the owners and heads of Haimart Stores. The method used is to divide the two training implementations, firstly basic training for new employees and the second employee capability development training for employees who have been placed in the existing divisions at the Haimart Store. The materials used in this training are compiled by the owner of the Haimart Store based on the purpose of implementing the training and development of the Haimart Store. The materials used in this training are compiled by the owner of the Haimart Store based on the purpose of implementing the training and development of the Haimart Store. Although the implementation of training is currently running well, there are still factors that affect performance, including internal employee factors, especially minimal knowledge about the training provided and factors of the internal environment of the organization where there is still a lack of facilities used at the time of training.

Keywords: Training implementation, factors affecting Performance


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